5 Unique Ways to Use Toll-Free Number
Communication without any hindrance with customers is a
crucial part of running a business successfully. It is a must for a business
organization that they need to be always available and connected with their
customers. An India Toll-Free Number solution is the smartest unidirectional
channel where customers became satisfied when they can call you for free.
It’s a motivational factor for the customer when they find
that they can resolve any of their query regarding product, pricing, and
anything from the business organization for free. So Toll-Free number is a
customer engagement tool considered by any business organization. India Toll-free number not only increases the business client interaction, but it also
increases the marketing and branding value of the business organization. Apart
from these general uses, there are some unique ways by which an 1800 number can
help your business. The unique ways to use Toll-Free numbers are discussed in
detail below.
Marketing analytics
1800 number can be used as a significant marketing tool that
tracks inbound leads and sales effectively. A commercial organization can use a
specific toll-free number for different campaigns. Now it will be easy
to track the performance of different campaigns by just analyzing the specific
toll-free number concerning the specific campaign. An 1800 number provider
in India can provide the live monitoring and tracking dashboard features which
can be used at any point in time to analyze the calling rate, pattern, and other
things. Through the call recording feature, a business organization can analyze the
customer's needs and cater to them more accurately. Tollfree number marketing tool
can improve the service quality and can provide employee training as well.
Voting hotlines
Today Reality Shows on television are hot cake for the
viewers. Most reality shows use voting technology to select or finalize
a contestant. So, apart from the direct use of Indian Toll-Free numbers in marketing
and customer service, toll-free number solutions are hugely used as voting
hotlines. In India using the toll-free number in reality show became a normal and
must activity. Through the voting hotline, a viewer can cast their vote for their
favorite contestant. By this, a viewer is getting more connected with the show.
It cost them zero to cast their votes that is why viewers are getting motivated
to vote. Every contestant is assigned a specific number which the viewers
can call to cast their votes.
Today the biggest challenge for a business organization to
make a place in customer's minds in this highly competitive market. In this
situation, a toll-free number can help you to create a distinctive place in the
market as well as in the customer’s mind. Easy to recall and customized numbers concerning your organization are called vanity numbers. A vanity number is a very
eye catchy number from the customer's point of view. It is a wise investment for
the business organization to invest in Vanity Number. Essentially, these are
special types of numbers that allow a business organization to include its
brand’s name in an alpha-numeric form depending upon the company name or the
service it delivers. Vanity Number connects the potential customers with your
business’s unique number and generates regular calls which result in higher sales.
Government services
Government departments often use a toll-free number solution
where citizens can call to get the required answer to their questions which is
basically regarding the basic public services. People who are planning to apply
or renew their passports, voter and other cards, for example, can easily get all
the required information by calling the specific departments toll-free
helpline number. Similarly, there are specialized voice portals like railways
train information (example – 139), diseases, epidemics (example – COVID-19),
laws, and guidelines.
Election campaigns
Recently toll-free number is hugely used in political
campaigns as well. Political Parties use this technology to build a
professional image for the voters. Now it is becoming easier to engage the
voter base as they have access to a free phone number that a voter can call
without spending anything. Supporters of any political party can easily call
and connect with their selected political candidates and can provide their
valuable feedback as well. At the meantime, political parties can track the
location of their supporter who calls them and can use the information to
collect insights about their strong and weak areas. They can fix their
political campaigns according to the collected information.
Comments
Post a Comment