Microtalk Communication services

  Customers are the kings and queens for a business organization. The one and only motive of an organization is to provide product or service to their target customer and satisfy them. A customer became loyal one only when they purchase or use an organization’s offerings multiple times and satisfy each and every time. So, making a strong loyal customer base is the most challenging job for a business organization. A business can became a big brand only when they have a bigger loyal customer base. A recognized brand acquire more loyal customer than a non-branded organization. To maintain a loyal customer base, a business organization need to provide a sound customer support system. A customer always prefer to contact with a person who can solve every kind of query regarding the product or service. So a human conversation is always better to convert customer to a loyal customer. In this process a business organization need to implement an efficient communication technology as well....

  In today’s digitalized India, most of the mobile phone user enjoys free calling provided by their telecom service provider. So now there is a question that arises. Do people really care or give value to the toll-free number in this current situation. Now again the big question is, if customers are not giving values to this number, then why the corporates are investing a handsome amount in those kinds of numbers? It is obvious that the business is using that kind of numbers because they can control their calls like routing, queuing. In India now toll-free numbers can be provided through cloud-based technology, which can enrich the customer service to the highest level. Though most of the mobile phone user enjoys free calling, the toll-free number always gives an extra mileage to the business to reach their customer because toll-free number always gives their caller an extra impulse to call the business just because of its zero call charges. India's toll-free number is very o...